Shipping policy

Processing Time

I prepare each print to order. I create and personalise your design after you place your order. Processing takes 1 to 2 business days.

Delivery Time

I ship all prints within the United Kingdom. Delivery usually takes 5 to 7 business days once your order leaves my workshop.

Shipping Cost

I offer free standard shipping on all UK orders.

There are no hidden fees or extra charges at checkout.

Shipping Method

I send orders by Evri. I choose the most suitable Evri service based on your location.

The risk passes to you when the parcel is delivered.

Order Updates

I email you a confirmation after you place your order. If there are any delays with production or delivery, I contact you right away.

Delivery Issues

If your order arrives damaged or incorrect, email support@namestories.co.uk with photos of the item and packaging. I replace defective or damaged prints at no cost to you.

Where I Ship

I currently ship within the United Kingdom only. If I add new regions in the future, I update this page.